Returns

Returns Policy

Subject to the exceptions listed below, a full refund for purchases made on Yuletides.shop will be provided to the purchaser in the same form of payment that was used for the purchase within 30 days of the shipping date, provided that refunds to a card account will only be provided to the original card account used for the purchase if such account is valid. If the original card account is no longer valid, a refund will be issued in the form of a Merchandise Credit.

Merchandise must be returned NEW, in its original condition at the time of purchase, in the original unopened packaging with original tags and tickets attached. No returns or exchanges will be accepted if the merchandise has been used.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return to receive a return authorization (packages will not be accepted without a return authorization).

Returns by Mail

Merchandise may be returned by mail, at the customer’s expense, via UPS or insured USPS (to the address below). We will only pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Your name and address must be clearly visible on the outside of the box (packages will not be accepted without a return name and address). Allow 1-2 weeks for processing.

For merchandise returns, please follow the instructions below:

Preparing your return:

• Use the original packaging or strong corrugated carton.
• Pack and tape your package securely.
• For tracking purposes, it is important that you ship your package via United Parcel Service (UPS) or insured Parcel Post (USPS). (We cannot accept C.O.D.)

Gift Returns

Gift Returns will receive a Merchandise Credit for the full purchase price if returned within 30 days of the shipment date.

Special Products and Exceptions

Merchandise purchased between November 1st and December 25th will be accepted for return through January 25th or 30 days from the shipment date, whichever is later. Merchandise purchased after December 25th is subject to the terms stated above.

Special Order merchandise, Limited Edition items, merchandise marked "As Is", "All Sales Final" or "No refunds, or returns" or similar language, Gift Wrap and Shipping/Handling Fees may not be returned.

A Gift Card is not redeemable for cash. Please provide required proof of purchase to replace or cancel a lost, stolen, or damaged Gift Card. Certain restrictions apply.

Price adjustments will be provided in the form of a one-time use promotional code on merchandise purchased from Yuletides.shop within 7 days from the shipping date. Price adjustments are not valid on Deal of the Day merchandise. Please be sure to include your Order Number and Item Number in your request.

Gift with Purchase or Purchase with Purchase items must accompany the original purchased item when returned.

Merchandise purchased online by PayPal™, or other form of tender will, subject to the terms stated above, be refunded as a Merchandise Credit.

This Yuletides.shop Returns Policy is subject to change, for any or no reason, from time to time in Yuletides.shop’s sole discretion without advance notice to its customers.